​Effective Date: 01 September 2024
 

 

Introduction
OptAxe ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
 

1. Information We Collect
We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and company details.

• Technical Data: IP address, browser type, device information, and browsing history (via cookies).

• Financial Data: Payment details, bank account information (when applicable).

• Regulatory Data: Details related to compliance with Financial Conduct Authority (FCA) regulations.

2. How We Use Your Information
We use your personal data for the following purposes:

• Providing Services: To deliver and manage our financial services.

• Compliance with Laws: To meet our legal obligations under FCA regulations and other laws.

• Improving User Experience: To analyse how visitors use our website and improve its performance.

• Marketing Communications: To send you information about our products and services, where you have consented.

3. Sharing Your Information
We may share your personal data with the following parties:

• Service Providers: Third-party companies who assist us with website management, data analytics, and payment processing.

• Regulatory Authorities: FCA or other relevant regulators, if required by law.

• Business Partners: Where necessary for business operations or with your consent.

• We do not sell or trade your personal data.

4. Your Rights
As a data subject, you have certain rights under data protection law, including:

• The right to access your personal data.

• The right to correct any inaccuracies in your data.

• The right to request deletion of your data.

• The right to object to processing in certain circumstances.

To exercise any of these rights, please contact us at: compliance@optaxe.com

5. Cookies
We use cookies to enhance your experience on our website. By continuing to use our website, you consent to our use of cookies. 

6. Data Retention
We will retain your personal data only as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or regulatory requirements.

7. Security
We take reasonable steps to protect your personal data from unauthorised access, use, or disclosure. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

8. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy regularly.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at compliance@optaxe.com